.png)
Job Description
The B2B Collection Analyst is responsible for supporting the collection of outstanding payments from Enterprise B2B accounts. In addition, the B2B Collection Analyst is responsible for other aspects of collections, such as escalating customer issues regarding collection and conducting analysis on debt collection, account reconciliation, and payment processing.
Skills Required
- Ability to analyze a situation and produce creative, original and useful solutions
- Ability to communicate, present and influence all levels of the organization
- Advanced MS Office skills (Excel, Word, PowerPoint, etc.)
- Comfortable Working with Targets
- Excellent Knowledge of Billing Procedures
- Excellent Relationship Building Skills with Customers
- Experience designing KPIs, reports, dashboards
- Knowledge of Collection Laws and Regulations in Kuwait
- Knowledge of Various Collection Techniques
- Proven experience as a Collection Specialist or similar role
- Strong Problem-Solving Skills
- Strong quantitative, analytical reasoning and modelling abilities
- Strong understanding of telecommunications products, trends and technology markets
Qualifications Required
- 0-3 years’ experience in a related field.
- Bachelor’s Degree required: Business, Accounting & Marketing or a related field.
Tags
Communications
Zain Group
accounts_receivable
b2b_collection_analyst
collection_laws_regulations
debt_collection
kuwait
payment_processing